TERMS OF USE

ABOUT US

Welcome to Snapwin (“Application” or “App ”). This App is owned by World Talent League with its registered office at 271, 1st Floor, 14th Cross, CMH Road, Indiranagar, Bangalore, Karnataka, India, 560038 (“Company”, “we” or “ us” “our”). These Terms of Use apply to your use of Company’s App-based mobile games, contests, quizzes and other offered content and any related services (including servers, software and infrastructure) (hereinafter the “Service”). Use of the Service is also governed by the App’s Privacy Policy and App’s Legal Policy, which are incorporated herein by reference.

Please read these Terms of Use carefully before using the Service. Any person visiting the App (“User” or “you” or “your”) or availing the Services shall be bound by this Privacy Policy. By installing, using or otherwise accessing the Service you agree to the applicability and content of these Terms of Use as well as the Privacy Policy. Certain parts of the Service, such as links embedded in the app or portals where you can download games or pay for games or contests, may include additional terms and conditions from us or our suppliers, licensors or other third parties, that supplement these Terms of Use. By using those services, you agree to comply with such additional terms and conditions. If you do not agree to the Terms of Use, the Privacy Policy or additional terms and conditions, do not to use the Service.

  1. 1.

    DEFINITION AND INTERPRETATION

A. DEFINITIONS

    1. 1.1

      Agreement” shall mean these Terms of Use, the Privacy Policy, Legal Section and any other rules or policies available on the App including all other additional or modified terms and conditions and policies in relation to the App, Services, Contests, whether current or future that may be offered by the Company. This Agreement is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011. This Agreement is an electronic record generated by a computer system and does not require any physical or digital signatures.

    2. 1.2

      Applicable Law” means all laws, statutes, common law, regulations, ordinances, codes, rules, guidelines, orders, permits, tariffs and approvals, including those relating to health and safety, of any governmental authority or self-regulatory guideline that may apply to the Users or is related to the subject matter of this Agreement as applicable in the territory of India.

    3. 1.3

      Contest” is a skill based competition hosted by the Company on the App in which Users participate by submitted bonus points and tokens.

    4. 1.4

      Deposit” is the amount added by the User to his/her Account through his/her preferred payment mode (e-wallet, debit/credit cards, UPI/BHIM, net banking). The Deposit conversion ratio is INR. 1/- (Rupees One Only) = INR 1 (one)

    5. 1.5

      Balance” is the credit (either in the form of bonus cash, tokens, Snapwin coins or winning / Deposit cash) available in the User’s account and includes amount won by participating in the Contest.

    6. 1.6

      Entry-Fee” refers to the fee which Users pay either in the form of cash Balance or Snapwin Bonus cash available in their Account to participate in a Game on the Platform.

    7. 1.7

      Person” shall mean any natural person, limited or unlimited liability company, corporation, partnership (whether limited or unlimited), proprietorship, Hindu undivided family, trust, union, association, government or any agency or political subdivision thereof or any other entity that may be treated as a person under the Applicable Law.

    8. 1.8

      Snapwin Coins” is an award in the form of Snapwin Coins that may be given to any User at Snapwin’s sole discretion for participating on the App.

    9. 1.9

      Winnings” are awards given to a User for winning or/and performing well in a particular Contest on the App.

B. INTERPRETATION

  1. Any reference to the singular includes a reference to the plural and vice versa, and any reference to one gender includes a reference to other gender(s), unless explicitly provided for.

  2. Headings and captions are used for convenience only and not for interpretation of the Agreement.

  3. Any reference to a natural Person shall, include his/her heirs, executors and permitted assignees and any reference to a juristic Person shall, include its affiliates, successors and permitted assignees, unless repugnant to the context.

  1. REGISTRATION AND ACCOUNT

    1. 2.1

      Subject to your agreement and continuing compliance with these Terms of Use and any other relevant policies and terms and conditions, Company grants you a non-exclusive, non-transferable, non-sub licensable, revocable limited license subject to the limitations below to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.

    2. 2.2

      Company offers a great variety of Contests, in the form of games, competitions, quizzes, etc on its App. Company is entitled to charge certain platform fee from users to enable them to play such Contests. For the processing of any payments on the Company Sites or any other platform, Company may use third party payment providers as set out in Section 6.

    3. 2.3

      Users may use the App to participate in the Contests. Each Contest hosted on the App has a fixed cap on the number of Users that may participate and a specific time before which the entries for the Contests are to be submitted. A Contest shall be considered as valid only if the requisite number of Users register for the Contest before the stipulated time. The Company shall have the discretion to announce the Contest at any time, enhance the participation limit or registration time, cancel any Contest or modify any applicable terms, by notifying the same to the Users.

    4. 2.4

      You may register on the App following the registration procedure. You will be required to create an account on the App (“Account”) for using the Services. For this purpose, you will be required to provide your registered phone number and submit the OTP (one-time password). On conducting the verification, an Account will be created in your name.

    5. 2.5

      Once the User has entered the above information, and clicked on the "register" tab, and such User is above the age of 18 years, he/she are sent an email confirming their registration and containing their login information. If the User is a minor, i.e, under the age of 18 years, such User may participate in the Contest(s) only with the involvement of a parent or guardian representing them. The parent/guardian shall be responsible for collecting the prize money on behalf of the minor.

    6. 2.6

      If you chooses a username that, in Company’s opinion is obscene, indecent, and abusive or that might subject Company to public disparagement, Company reserves the right, without prior notice to you, to change such username and intimate you or delete such username and posts from the App, deny you access to the App, or any combination of these options.

    7. 2.7

      A username is a unique identifier either selected by you or provided by us, and is used to identify you on the App for usage of Services. You may only have one Account on the App. Company reserves the right to delete your Account, in case you have multiple accounts. Please note that the username and other user details will be accessible to other users of the App. You may not sell, rent or give away your Account, create an Account using a false identity or information, or on behalf of someone other than yourself. Please notify us immediately if your Account has been unauthorized accessed and modify your login details immediately. You are solely responsible for maintaining the confidentiality of your login details, and for any transaction made through your Account, whether or not authorized by you. You should timely update your accurate contact information provided to us. You shall only use your Account in accordance with this Terms of Use.

    8. 2.8

      Company reserves the right to terminate and permanently deactivate your Account, if it has been inactive for 6 (six) months. In case of deactivation, we have no obligation to retain or provide any data or content related to, or refund any payments made through your (former) Account, and we may allow another user to register and use your former username. We also have no obligation to remove any public data, content, or other information that you uploaded or posted on the App.

    9. 2.9

      Without limiting any other remedies, Company may limit, suspend terminate, modify, or delete accounts or access to the Service or portions thereof if you are, or Company suspects that you are failing to comply with the Terms of Use or for any actual or suspected illegal or improper use of the Service, without notice to you. Company is under no obligation to compensate you for any losses or results related to this, including but not limited to any benefits, privileges or credits associated with your use of the Service.

    10. 2.10

      Please note that without the express prior written permission of the Company, no person who is directly or indirectly involved in the development of the app-based Contests or engaged with the Company, can participate in the Contests or avail the Services on the App when such involvement or engagement could be reasonably foreseen as altering, modifying or influencing their performance, or; outcome of the contest, or; the decision regarding the winning prize. In the event such permission is granted by the Company, the person so authorised to participate shall be bound by the same terms and conditions, policies and rules, as applicable to other users, players and participants.

    11. 2.11

      In addition to the above, the Company may, at its sole and absolute discretion:

  • restrict, suspend, or terminate any User’s access to all or any part of App or Services;

  • change, suspend, or discontinue all or any part of the Services;

  • reject, move, or remove any material that may be submitted by a User;

  • move or remove any content that is available on the App; and

  • assign its rights and liabilities to all Accounts to any entity (post such assignment intimation of such assignment shall be sent to all Users to their registered email ids).

  1. USER GENERATED CONTENT

    1. 3.1

      The Service may contain content from players (“ User Generated Content”), such as messages, wall posts, opinions comments, ratings, likes, pictures or graphics. We are not actively involved in the creation nor publication of such User Generated Content, and we do not endorse any User Generated Content, nor do we warrant that such content does not infringe any third party rights or is not (otherwise) unlawful. Your use of the Service is at your own risk. By using the Service, you may be exposed to User Generated Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Generated Content in connection with the Services. Company is not responsible nor liable for any User Generated Content. We do however appreciate it, if you report any irregularities that you encounter regarding User Generated Content via support@playsnapwin.live. We may subsequently take action against the reported User Generated Content, as we deem – at our own discretion – appropriate under the given circumstances.

    2. 3.2

      If you submit any User Generated Content yourself, you grant Company a non-exclusive, irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third parties) to use, publish, reproduce, distribute, adjust, prepare derivative works of, or otherwise exploit in any manner whatsoever such submitted User Generated Content, or any portion thereof, by any and all means and in all forms of media, now known or hereafter developed. To the extent permitted by applicable laws, you hereby waive any moral rights or rights of publicity or privacy you may have regarding such User Generated Content.

    3. 3.3

      Without prejudice to Section 3.2, you will retain possible ownership in your User Generated Content. We reserve the right to monitor any User Generated Content and your activities in connection with the Service, but cannot monitor or prescreen all of the User Generated Content and do not attempt to do so. We have the right, but not the obligation, to edit, refuse to post, or remove any User Generated Content posted on the Service at our own discretion, for any reason whatsoever at any time.

    4. 3.4

      If you submit any User Generated Content to the Service, you:

  • acknowledge and agree that every user of the Service may have access to such User Generated Content, and that Company has no control over that information or what users do with it;

  • warrant that you are authorized to do so and to grant the Company the license referred to in Section 3.2, and that such content does not infringe any third party rights, including but not limited to any intellectual property rights, and does not violate any applicable law. You indemnify Company against any third party (among which any authorities) claims, related costs and damages in this respect.

    1. 3.5

      Upon first request, you will cooperate with the Company to investigate any suspected unlawful, fraudulent or improper User Generated Content (whether from yourself or another player) or other activities on the Service. You indemnify Company and its officers, directors, agents, subsidiaries, joint ventures and employees) against any claims, related costs and damages arising out of or in any way connected with any disputes with Service users or other third parties that may arise on, or in connection with the Service.

  1. ADVERTISEMENTS AND THIRD PARTY CONTENT

    1. 4.1

      When providing you with our games on the Service we may display advertising before, in, after or around such games. Any dealings you engage in with any advertisers via our Service are between you and the advertiser, and subject to additional terms and conditions from such advertiser (if any). Company is not liable for any loss or claim you may have against any advertiser.

    2. 4.2

      The Service may include links to apps of third parties, including links provided as automated search results. The existence of such links does not mean that we endorse these third-party apps or services. You acknowledge and agree that we are not responsible or liable for any content or other materials on these third-party apps.

  1. CONDUCT ON THE SERVICE

    1. 5.1

      The general overview of the Contests and all material information relating to the Contests, including fair play policy, rules governing participation and/or use of the App, as well as the Contest specific rules can be found on the App itself.

    2. 5.2

      To the extent any content is available for downloading, such content may only be downloaded for personal use, and may not be further reproduced or distributed. Any download is subject to the rules that accompany that particular content.

    3. 5.3

      Safety Precautions

The Company shall not be liable for any loss, injury or damage to the health of the User on account of participation in the Contests or on account of the conduct of the User. The Users are requested to follow necessary safety precautions as outlined below while playing the Contests on the App:

  • The Users shall adopt a reasonable approach while participating in the Contests hosted on the App to mitigate any harm, risk or adverse effect from any irresponsible use of the App or unconventional participation in the Contests.

  • The Users are advised to take frequent breaks, play the games by placing the screen at a reasonable distance, ensure the environment is sufficiently lit and does not consist of any dangerous items within their reach, etc. so their health is not affected. Further, the Users must refrain from playing when they are fatigued, intoxicated or under the influence of any drugs.

  • The Company warns users that the App may contain graphics, lighting, patterns and other simulations which may result in certain side effects. We urge the Users to immediately stop playing the Contest and to take adequate rest in the event they feel any tiredness, numbness, soreness or other discomfort while playing.

    1. 5.4

      The User acknowledges that participation in any of the Contests is at the risk of the User, and the Company shall not be liable for any health issues on account of the same. The User warrants that –

  • Their consent to these terms does not result in any offence under the applicable laws.

  • The User has provided accurate information regarding itself, and over which it has control and is duly updated.

  • It fulfils the eligibility criteria and it shall use the Services only after registering themselves on the App.

  • It has an account set up in accordance with applicable laws and the User is not legally prohibited from withdrawing any winning prize awarded to him.

  • It shall not object to the monitoring of its account by the Company as a part of risk assessment mechanisms, maintenance of records, etc.

  • It shall provide instant details of any suspicious activity on its registered account to the Company.

    1. 5.5

      You may not:

  • engage in any act that Company deems to be in conflict with the spirit or intent of the Service;

  • use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service;

  • use the Service for any data mining, robots, or similar data-gathering and extraction tools on the content; frame any portion of the Service;

  • reproduce, copy, adjust, display, modify, translate, port, publish, (sub)license, transfer, or otherwise distribute or exploit the content available on the Service;

  • reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service, or to obtain any information from the Service/App using any method not expressly permitted by Company;

  • offer any form of advertising or promotion on the Service, without our prior written consent;

  • provide any false personal information, or any information, content, or material on account of a third party without permission;

  • transmit, directly or indirectly, any unsolicited bulk communications (including emails and instant messages) through the Service;

  • use the Service in a manner that could damage, disable, or overburden our servers or networks;

  • interfere with any other party’s use and enjoyment of the Service;

  • forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through the App or to manipulate any user’s presence on the App; or

  • circumvent any mechanisms included in the Service for preventing the unauthorized reproduction or distribution of any content on the App or relating to the Service.

  • engage in any communication in a manner that would violate the general code of conduct and be disrespectful to the members of the society.

  • contravene any law by entering into the terms and conditions

    1. 5.6

      You may not submit or transmit through the Service any information, content, or material or otherwise engage in any conduct that:

  • violates or infringes the rights of others, including, without limitation, patent, trademark, trade secret, copyright, publicity, or other proprietary rights;

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortuous, contains explicit or graphic descriptions or accounts of sexual acts, or is pornographic;

  • victimizes, harasses, degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;

  • impersonates any person, business, or entity, including Company and its employees and agents;

  • contains viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any software or hardware or telecommunications equipment, or that otherwise permit the unauthorized use of a computer or computer network;

  • encourages conduct that would constitute a criminal offense or give rise to civil liability; or

  • otherwise violates these Terms of Use, guidelines, or any policy posted on the Service.

    1. 5.7

      Company reserves the right to determine what conduct it considers to be in violation of the Terms of Use or otherwise outside the intent or spirit of these Terms of Use. Company reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.

  1. PAYMENT OF CONTRIBUTION AMOUNT

    1. 6.1

      Within certain Contests with respect to the Services, you may be required to pool-in/ contribute certain amount to participant in a Contest that will be completely utilized by the Company solely for distribution of the prize money to the winning User, provided that you have registered an Account on the Website. You will be channeled to our authorized partners to participate in such Contests, and not in any other way. Company may manage, regulate, control, modify, eliminate or change the amount of the pool-in/ contribution amount for the Contest, at any time, with or without notice to you. Company shall have no liability to you or any third party if Company exercises any such rights.

    2. 6.2

      Any payment in connection with the Contest require you to enter into an agreement with either Company or the relevant Payment Service Provider (“PSP”) to carry out the payment (you will see on the payment screen which PSP you are concluding the transaction with).

  • If the agreement is entered into with a PSP, Company will never be held responsible for the communication between you and the PSP, and all information that you exchange with the PSP will be subject exclusively to the privacy policy and/or other terms and conditions of that PSP. For the avoidance of doubt, Company is not, and will not become a party to your agreement with a PSP. By using a PSP for payments on the Service you indemnify Company against reclaimed payments or other claims the PSP may have as a consequence of the non-performance of payment. In the event you pay via credit card, you may opt to enable the 1-click payment option if offered by your credit card provider. By enabling this option and using it you agree to all terms and conditions set by the payment provider and your credit card provider for the use of this option. Company accepts no liability for the use of this payment option

  • All information that we receive from you in the context of payments, distribution of Prize Money and participation in the Contest are subject to the relevant App’s Privacy Policy.

    1. 6.3

      The Company may award Users tokens for participation at its sole discretion. This shall be different from the winnings, i.e. awards given to Users for performing well in a given Contest hosted on the App. Company and/or its licensors may manage, regulate, control, modify or eliminate any Contest at any time, with or without notice. Company and/or its licensors shall not be liable to you or any third party in such event.

    2. 6.4

      Company reserves the right to cancel and delete all, or a part of (the balance of) the Contest you are participating, if:

  • you have not used your Account for 6 (six) months, as referred to in 2.4 above;

  • if we do no longer offer the content, Contest or Service that the (balance of) the Contest/ Services relates to, subject to prior notice by Company to that extent; or

  • you fail to comply with these Terms of Use.

    1. 6.5

      If a Contest becomes unavailable following a transaction but prior to download/ participation by you, your remedy is limited to a refund or the contribution amount paid for the unavailable Contest or avail of any other remedy determined by the Company. If technical problems prevent or unreasonably delay delivery of Services relating to Contest to you, your exclusive and sole remedy is either replacement with some other Contest or a refund of the contribution amount paid, as determined by the Company.

    2. 6.6

      The Company may also host referral programs to enable Users to receive rewards in the form of cash or token per player that refer to the Contest. All active and eligible players, apart from those whose account has been suspended, can participate in the referral program. The awards for such referrals will be sent only once the referred user registers on the App using the referral link or referral code provided. Please note that the User may use only a certain portion of the cumulative Rewards for joining any Contest. The Company shall use its discretion to ascertain the value of rewards to be credited to the account of the referring User in tune with applicable referral policy of the Company from time to time.

Company is entitled to change the rules governing such referrals or consequent awards. Further, the users cannot refer more than 1000 other users even by creating multiple accounts.

Notwithstanding the aforesaid, the Company may suspend or disqualify any user account from the referral program or nullify awards as per its discretion.

The Users shall be responsible for paying all taxes related to the rewards earned by such referrals and the Company shall be entitled to withhold the taxes as per applicable laws. You agree to pay all applicable taxes and costs associated with your Account or anyone using an Account registered to you.

Each User is solely responsible for all activities that occur under their Account, including the use of any of the Services on the Platform.

Snapwin grants such Users a non-transferrable, limited, non-exclusive and revocable privilege to register an Account on and use the Platform.

If Snapwin identifies that the same User Details are being used under multiple accounts, then Snapwin at its sole discretion will terminate/deactivate the Account without the Users’ consent and any Deposit in the Account will not be refunded.

Snapwin, at its sole and absolute discretion and without any notice to the Users, reserves the right to restrict, suspend or terminate any Account or access to the Platform temporarily or permanently to any User.

Snapwin may, at its sole and absolute discretion restrict, change, suspend, or terminate any User’s access to all or any part of the Platform, including but not limited to:

  • reject, move, or remove any material that may be submitted by the User;

  • move or remove any content that is available on the Platform;

  • deactivate or delete an Account and all related information and files on their Account;

  • establish general practices and limits concerning use of the Platform and the services; and

  • assign its rights and liabilities with respect to all Accounts hereunder, to any entity.

    1. 6.7

      WINNINGS

The awards and/or winning prize for all Contests hosted on the App will be declared at the time of registration in the Contest-specific rules. Awards may take the nature of tokens, cash or sponsored gifts. Please note that the prize money won by you, can be withdrawn by you only after completing the verification of KYC and making of TDS deductions.

For the purpose of such KYC verification, you will be required to submit a proof of the government id i.e pan card, voter id, driving license, etc., in addition to other user details. The entries made by the Users shall be accounted on the App itself and no receipts will be issued for the same. The Users shall be wholly liable for ensuring the accuracy and authenticity of information provided so the winnings are credited to their account.

Payment for all taxes, levies, duties which apply on the prizes shall be the responsibility of the winner alone and shall be done in accordance with the applicable laws. Taxes are deducted at source wherever applicable and paid out by the Company, as per the Income Tax Act, 1961. Thus if the individual winnings of the User for a single Contest are more than Rs. 10,000/- a tax of 31.2% will be deducted. The remaining amount (68.80%) will be credited to the winnings balance of the User. For instance, if the User wins Rs. 1,00,000/- then Rs. 31,200/- will be deducted and your actual winnings are Rs. 68,800. Winners will be provided TDS certificates in respect of such tax deductions, if applicable. However, the User shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc, in respect of the cash prizes won. Users are advised to consult with a tax expert for any queries regarding taxation.

In the event the User fails to withdraw the balance credited to them for a reasonable period of time, the Company shall be entitled to, without further notice, forfeit the said balance in order to avoid contravention of any applicable laws concerning such deposits.

  1. Referral Program

    1. 7.1

      Snapwin may offer referral programs (“Referral Program”) on the Platform to allow all its Users to receive certain rewards in the form of Snapwin Bonus cash or cash (“Rewards”) for each player that they refer to play on the Platform.

    2. 7.2

      All active Users of the Platform are eligible to participate in the Referral Program except in cases where an Account has been suspended or has otherwise been disallowed by Snapwin from participation in the Referral Program.

    3. 7.3

      Only ‘successful referrals’ will be counted and eligible to receive the Rewards. A successful referral is an event in which a new User will register on the Platform and complete the sign-up by clicking on the referral link of the referrer or by putting the referrer’s unique referral code.

    4. 7.4

      Criteria to use the Rewards – The User will be able to use only a certain percentage of the cumulative Rewards (as permitted by Snapwin from time to time) reflecting in his/her Account to join any of the upcoming tournaments on the Platform

Additional terms applicable to all Referral Programs

    1. 7.5

      The nature and value of Rewards to be credited will be based on the Referral Program offered by Snapwin at any given point in time to an individual User.

    2. 7.6

      Referral links will be generated from each User’s Account on the Platform.

    3. 7.7

      Rewards and their types are subject to change at Snapwin’s discretion without notice.

    4. 7.8

      Users found to have been committing fraud will be blocked from the Snapwin platform.

    5. 7.9

      The reward amount/type is based on the applicable reward on the day a user’s referral signs up on the platform.

    6. 7.10

      Snapwin reserves the right to change rules and regulations without notice.

    7. 7.11

      Please contact Customer Support in case of further queries. The nature and value of Rewards to be credited will be based on the Referral Program offered by Snapwin at any given point in time to an individual User.

  • Disqualification from Referral Programs: Users will not receive credit for referring themselves by creating multiple Accounts.

  • Snapwin reserves the right, in its sole discretion, to suspend or disqualify an Account from the Referral Program or nullify the referral Rewards.

  1. PROPRIETARY RIGHTS

    1. 8.1

      The Service includes a variety of content, marks, data, works, and material of Company and third parties (hereinafter together referred to as the “Content”), including but not limited to logo’s, trademarks, look & feel, trade names, software, games, layouts, information, text, data, music, video, images, scripts, designs, graphics, button icons, instructions and illustrations.

    2. 8.2

      Unless otherwise specified in writing, all Content is owned, controlled, or licensed by Company or its licensors. All Content is copyrighted under trademark laws, copyright laws and/or other intellectual property laws protecting it from unauthorized use. The trademarks, the logos and designs may not be used without Company express written permission. You agree not to copy, redistribute, publish or otherwise exploit any Content in violation of the intellectual property rights of Company or any other third party.

    3. 8.3

      Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other proprietary rights in the Account. All right in and to the Account are and shall remain owned and inure to the benefit of Company.

    4. 8.4

      We may make Content available for you to download or use. Such Content will be subject to the terms of the license agreement that accompanies it. If there is no license agreement presented to you with the Content, then the following license, in addition to the other terms of these Terms of Use, shall govern your use of such Content. We grant you a personal, nonexclusive, nontransferable, limited license to install the Content on any single computer or device. The Content is protected by copyright and other intellectual property laws and treaties and is owned by Company or our licensors. You may not sell or redistribute the Content. You may not incorporate it or any portion of it into another product. You may not reverse engineer, decompile, or disassemble the software or otherwise attempt to derive the source code. You may not modify, adapt, or create derivative works from the software in any way or remove proprietary notices in the software. You agree to abide by all applicable laws and regulations regarding your use of the Content. You may not authorize or assist any third party to do any of the things prohibited in this Section.

    5. 8.5

      The Service is continuously evolving and Company may require that you accept updates to the Content and the Service. Such update may take place with and without notification.

  1. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

    1. 9.1

      We provide the Service ‘AS IS’, with all faults and as available. We and our licensors make no express warranties or guarantees about the Service. Company is not obligated to supply any support whatsoever. To the extent permitted by law, we and our suppliers disclaim implied warranties that the Service is merchantable, of satisfactory quality, accurate, timely, fit for a particular purpose or need, and non-infringing. We do not guarantee that the Service will meet your requirements or will be error-free, reliable, without interruption, or available at all times. We do not guarantee that you will be able to access or use the Service (either directly or through third-party networks) at times or locations of your choosing. No oral or written information or advice given by a representative of Company shall create a warranty. We may discontinue or change any Service or feature of the Service at any time and without notice.

    2. 9.2

      Your sole and exclusive remedy for any dispute with us is to discontinue your use of the Service. You acknowledge and agree that if you have not paid anything to Company during such time period, your sole remedy (and Company exclusive liability) for any dispute with Company is to stop using the Service and to deactivate your Account.. COMPANY, ITS AFFILIATES, SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO YOUR ACCESS TO AND USE OF THE SERVICE AND YOUR RIGHTS UNDER THESE TERMS OF USE OR ANY APPLICABLE ADDITIONAL TERMS, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

    3. 9.3

      You hereby agree that if the terms of this Agreement are not followed by you, the Company will be irreparably damaged, and therefore you agree that the Company shall be entitled, without bond, other security, proof of damages, to appropriate equitable remedies with respect to any breach of this Agreement by you, in addition to any other remedies available under Applicable Law.

    4. 9.4

      We make no representation that any Service is appropriate or available for use in locations outside the Republic of India. If you choose to access the Service from a location outside the Republic of India, you do so on your own initiative and you are responsible for compliance with local laws.

    5. 9.5

      The foregoing does not prejudice the limitations of liability and the indemnifications, elsewhere in these Terms of Use.

  1. INDEMNIFICATIONS

Upon a request by us, you agree to defend, indemnify, and hold harmless us and our parent and other affiliated companies as well as any respective employees, contractors, officers, directors, and agents from all liabilities, claims, and expenses, including attorney’s fees that arise from your use or misuse of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

  1. RETURN, REFUND AND CANCELLATION POLICY

    1. 11.1

      In the event, that there is an error in the Services provided by us, we may refund the Entry Fee, provided the reasons are genuine and proved after investigation by SNAPWIN

    2. 11.2

      Please read the rules of each Contest before participating.

    3. 11.3

      We do not cancel registrations once entered, however, in case of exceptional circumstances wherein any of the fixtures within a game are cancelled or abandoned without an official result, all game entries are considered void and the Contribution shall be duly refunded to User. There are no prize/winnings pay-outs and platform fee charges for these voided Games.

    4. 11.4

      In case we cancel your participation in any Contest as a result of this, We will return Your Entry Fee to You within a reasonable amount of time for You to redeem the same by playing other Contests on Snapwin

    5. 11.5

      We will try Our best to create the best user experience for You. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payment refunds will be made to the same account.

    6. 11.6

      If, in a transaction performed by you on the Platform, money has been charged to your card or bank account and respective amount is not added in your Snapwin Account within 24 hours of the completion of the transaction, then you shall inform us by sending an e-mail to support@snapwin.live from your registered e-mail address. Please include the following details in the e-mail – your mobile number, transaction value, transaction date and transaction ID. Snapwin will investigate the incident and, if it is found that money was indeed charged to your card or bank account without delivery of the balance in your Snapwin Account, then you will be refunded the money within 7 business days from the date of receipt of your e-mail. All refunds will be credited to your Snapwin Account.

    7. 11.7

      The Host Entities may withdraw and / or cancel any contest(s) to be conducted or already conducted, without prior notice to any Users or winners of any games / contest(s). In such an event, Snapwin shall cause a refund of the amount of Contribution money contributed by each participant to be effected by instructing the Escrow Agent on behalf of the User (to which the User expressly consents).

    8. 11.8

      In order to comply with extant law relating to deposit regulations, please note that the Users must withdraw any idle Balance lying in their Account within 180 days of having won a particular Contest. Similarly, Users must use any money in their Account within 180 days. If not, the said Balance will have to be forfeited by Snapwin.

    9. 11.9

      Refund will not be processed if user participate in contest with contents which includes Nudity& Sexual content, Content against Safety of minors, Content violating intellectual property rights, Harmful & Dangerous content, Violent & Graphics contents, Content relating to dangerous organizations and individuals, content related to suicide, self-harm and dangerous acts, Content relating to hate speech, slurs and hateful ideologies, Content relating to harassment and bullying, content violating integrity and authenticity such as spamming, impersonation, and disinformation campaigns, Content relating to illegal activities, regulated goods, drugs and substance abuse, Content relating frauds and scams, Infringing any private information of a user, Actions that may lead to threat to platform security, Content providing links that may violate community guidelines.

    10. 11.10

      You understand and acknowledge that once a game has commenced, not being able to play due to slow internet connections, faulty hardware, internet connection failure, low computer configuration or for any other reason does not require us to a refund of the participation amount you may have paid for participation.

    11. 11.11

      In case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of service at our end, as a policy, we will cancel the game(s) and refund the participation amounts after proper verification and no service fee will be charged for such games and you accept that we are not responsible to you in all such cases. For any game, we have the right to cancel and refund the participation amount. In no case, other than a server crash, are we accountable for any of the User’s disconnections from server. We are also not liable for any prospective winnings from any incomplete game.

    12. 11.12

      We do not hold any liability to any disconnection, lag, freeze or interference in network on the User’s computer or any other external networks

  1. MISCELLANEOUS

    1. 12.1

      This Terms of Use and any supplemental terms, policies, rules, and guidelines posted on the Service constitute the entire agreement between you and Company and supersede all previous written or oral agreements, if any. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

    2. 12.2

      You agree that we may electronically provide to you required notices, agreements, and other information concerning the Service. If you no longer agree to receive notices electronically, please cease using the Service and/or expunge the Service from your computer or device.

    3. 12.3

      We may change these Terms of Use and will provide notice thereof via the Service. The most recent version of these Terms of Use shall at all times be accessible via the Service. You are responsible for checking these Terms of Use periodically for changes. If you continue to use the Service after the changes to these Terms of Use have come into force, you are signifying your acceptance of the new terms and conditions.

    4. 12.4

      These Terms of Use are governed by laws of Indian. Any claims or dispute that may arise in connection with these Terms of Use or the use of the Service will be submitted to the competent court in Bengaluru, India. If a dispute arises between you and the Company, we strongly encourage you to first contact us directly to seek a resolution. You can contact us at support@playsnapwin.live.

    5. 12.5

      Company shall not be deemed in default hereunder for any cessation, interruption or delay in the performance of its obligations due to causes beyond its reasonable control, including but not limited to: earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supplies, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree (each a “Force Majeure Event”).

    6. 12.6

      You acknowledge that the rights granted and obligations made under these Terms of Use to Company are of a unique and irreplaceable nature, the loss of which shall irreparably harm Company and which cannot be replaced by monetary damages alone so that Company shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

    7. 12.7

      You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any of Company, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages.

Contact Us

Customer Care| +91 90488 32328

Email| support@snapwin.live

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Contact Us

Customer Care| +91 90488 32328

Email| support@snapwin.live